Statement of warranty We warrants all the products manufactured by us to be free from defects in material and workmanship under normal use for a period of twelve months after the date of the original purchase price if repair or replacement is not possible or practical. our warranty covers only the product itself; we will assume no liability for labor costs, installation costs, or other losses. Your warranty rights will be honored only when the product has been installed and used properly as deemed by us. We will not repair or replace products damaged by improper use or faulty installation.
In case of breakage All order shipments leave our facility complete and in working order. Customer must report any damage within 1 month of receipt of order by sending digital photographs (.jpg) of damaged items and shipping materials to sales@oled-lights.com ,customer must retain damaged merchandise, packing and shipping containers until claim has been settled. Damage in transit is the sole responsibility of the carrier, and any claims beyond this 1 month period will not be deemed valid by us. All claims regarding shipment error must be made within 24 hours of receipt of merchandise.
